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CallPointe Patient Notification Services -- Appointment Confirmation and More!
 
Everyone has a busy schedule, including your patients.  Don't let a moment of forgetfulness or an inadvertant schedule conflict cause your patients' care to suffer.  Confirming appointments not only helps keep practice expenses under control, but -- more importantly -- improves patient compliance with your care plans. 
 
CallPointe automatically contacts your patients with a personalized human voice message so you can dramatically reduce no-show problems or last-minute cancellations.


Using CallPointe's unique patient notification services to your advantage

Your staff is busy.  And let's face facts: in most practices, confirming patient appointments is neither enjoyable nor consistent. CallPointe created a seamless method for retrieving your appointment information without involving your staff or requiring additional equipment or telephone lines. 

 

Unlike many other patient confirmation systems, CallPointe requires NO extra salary costs, NO extra telephone service costs, and NO extra equipment expense. This means that CallPointe drives extra patient revenue to your bottom line.  And because it doesn’t require your staff to pull a report or generate a file, CallPointe generates your confirmations every day – even on weekends and holidays.

 

Want to learn more? Contact us here, or telephone us at (480) 463-1781 to discuss your situation and find out how CallPointe can turn no-shows into kept appointments.  Don't forget to ask us about our 30-day free trial!


Why confirm appointments?
 The Medical Group Management Association ("MGMA") published research in 1997 that states between 18 and 22 percent of physician appointments are missed without appointment confirmation. When appointment confirmation is in place the no-show rate drops to 5%. A caregiver will see between a 16 and 21 percent increase in revenues upon implementation of a calling solution. Given that 95% of all costs at a practice are fixed in the short term, all additional revenue drops to the bottom line. Most solutions include expensive capital outlays and include a significant amount of work by the staff. Callpointe's service allows you to capture this lost revenue with no capital outlay and almost no effort.
 
And don't forget:  your patients appreciate being reminded about their appointments. Good customer service is good business.